Our Services
Eligibility Verification
Prior to service being rendered by the provider, we verify the patient’s current insurance eligibility, update the patient’s account with current insurance eligibility status, and red flag any issues.
Benefits Verification
Prior to service being rendered by the provider, we verify patient benefits and deductible balances in the patient’s account.
Authorization
We initiate and aggressively follow-up on pre-authorizations with payers wherever required to ensure that clients can deliver their services to patients without fear of non-payment.
Charge Posting
We follow a rigorous process of scrubbing claims during the charge posting process oriented towards maximizing first-time payments from insurers and minimizing denials.
Payment Posting
Insurance payments are posted to patient accounts from the EOB. All payments received will be posted within 24 hrs.
For payers who do not have Electronic Remittance (ERA), our team manually posts the insurance payments into the patient’s account matching the respective allowed amount for each charge.
To ensure that all payments received are posted, we compare bank deposits with the total payment posted in the PMS.
If the patient has co-insurance, the remaining unpaid charges will be filed to the secondary insurance as per the coordination of benefits.
Any deductibles, copays, Out-of-Pocket, and other patient responsibility stated by the insurance will be billed to the patient when the statements are generated. Before generating statements, we ensure that the patient account balance is correct and they are not billed for balances for which they are not liable. Patients’ statements are generated on a monthly basis.
Denials Management
All denied claims are analyzed, corrected, and re-submitted within two working days upon receipt of the EOBs.
Account Receivables Management
Our Accounts Receivable team compares expected and actual collections, understands the cause for discrepancies, and takes corrective measures to recover the difference.
Akshar MediSolutions’s systematic and regulated processes during each phase of the revenue cycle allow our AR team to keep Days in AR to below 25.
An initial analysis of old outstanding receivables will be performed whenever a new client joins Akshar MediSolutions, and corrective action will be taken to recover as much revenue as possible from claims filed prior to the client joining Akshar MediSolutions.
Unpaid claims are processed using a prioritization based method, with high value claims and claims approaching the insurance timely filing limits given top priority.
Any underpayment in the contracted amount or reimbursement rate of the insurance company will also be flagged and corrective action undertaken.
Patient Enrollment
We can guide practices in enrolling both underinsured and uninsured patients to foundation and PAP support programs.
Demographics Verification
We can enter new patient demographics into the EMR and PMS system with checkpoints that verify all data is complete and accurate.
Claims Management
All claims will be generated and filed either electronically or via paper as per payer standards. The acknowledgement of receipt of the claims by the insurer is checked to prevent any loss of claims.
Any potential errors resulting from the transmission either at the gateway or at the insurance clearinghouse will be resolved and resent within 24 hours barring clinical discrepancies.
Reports
We can provide customized performance reports based on our client’s needs.
Credentialing
Insurance / Clearinghouse Credentialing
We have staff specializing in healthcare insurance enrollment & credentialing.
Our singular focus is to eliminate errors, foresee potential obstacles, and avoid delays getting you on the insurance panel of a participating provider while ensuring that you stay current. Akshar MediSolutions guarantees the confidentiality and security of provider information.
NPI Registry
We help physicians obtain NPIs. Any delay in obtaining a NPI risks practice cash flow, and Akshar MediSolutions is committed to preventing NPI related delays from negatively impacting your practice.
Revenue Recovery Services
Auditing / Compliance
- Assess medical records for completeness and accuracy
- Assess documentation accuracy
- Assess compliance with respect to coding and billing
- Enhance revenue
- Discover lost revenue
- Look for coding irregularities
Medical Billing Analysis
- Review of entire billing process, including software
- Coding practices and billing methodology
- Unbilled charges and services
- AR characteristics and type of denials
- Revenue flow and A/R recovery
- Dead AR recovery
- Ageing review
Coding Analysis
- ICD-10, CPT and HCPCS coding
- Modifiers usage
- Under-coding E/M visits or vice versa
- CCI and NCCI Edits
- Accurate, ethical and compliant coding
Collection Analysis
- Contracted amount vs. payment collected
- Drugs P&L Analysis
- Underpaid and undervalued charges
- Contract negotiation
- Out of Network payment analysis and negotiation
Software Transition Support
Call Us Today & Talk to an Expert
Join Akshar MediSolutions to get full, cost-effective healthcare RCM services that are designed to increase profits, make staff more productive, and make it easier for doctors and patients to work together.
Get Maximum Reimbursement While Reducing Overall Costs.
With our end-to-end medical billing services, our clients receive maximum reimbursement while reducing overall costs. Our team actively manages your account and does not just monitor it.